Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

We accept paypal, and all mayor credit cards, such as VISA, Mastercard and AMeX

How long will delivery take?

When you purchase you choose the delivery type, it will tell you the expected delivery date

How secure is shopping in the Online Shop? Is my data protected?

We use secure site, everything is encrypted and we do not store any credit card information about you

What exactly happens after ordering?

Your order will be dispatched to our T-shirt Production facility and your order will be processed and shipped from there.

Do I receive an invoice for my order?

Yes, we will automatically send a PDF invoice to the order confirmation 

Who pays the customs duties & taxes?

Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. Your end customer is responsible for these fees. Any fees are paid to appropriate customs agency by the end customer.

When setting your retail prices or manually editing them, keep in mind that customs agencies often calculate duties/fees based on the declared retail price.

We currently do not offer a way to display paid VAT or a VAT ID on shipping labels or packing slips.

Live shipping rates, orders to Canada generate an Int’l Economy Duties paid with tracking option (4-8 business days after fulfillment). This method can be useful for tracking packages so that they’re less likely to get lost in the mail.

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